Usage Terms

1. Agreement Acceptance

Accessing or utilizing Loterie Romande's community draw services ("Platform") constitutes your binding agreement to these Usage Terms ("Terms"). Disagreement with any provision requires you to discontinue Platform use.

These Terms establish a legally binding contract between you and Loterie Romande, operating under BC Gaming License #147295.

2. Eligibility Requirements

Platform participation requires meeting all these criteria:

• Minimum age of 19 years (British Columbia's legal age)
• Current residency in British Columbia, Canada
• Legal capacity to enter binding agreements
• No active exclusion via self-exclusion programs or regulatory directives
• Provision of accurate and truthful information during registration

We reserve the right to verify eligibility at any time and may request supporting documentation.

3. Account Registration and Security

Registration Requirements

Draw participation requires account creation with:

• Full legal name
• Valid email address
• Contact telephone number
• Date of birth
• Province of residence

Security Responsibilities

You maintain responsibility for:

• Protecting account credential confidentiality
• All activities occurring under your account
• Immediate notification of unauthorized access or security concerns

Account sharing is prohibited. Each individual may maintain only one account.

4. Draw Participation Framework

Entry Acquisition

Loterie Romande conducts weekly draws every Friday at 5:00 PM Pacific Time. Participation involves:

• Selecting an entry tier (Starter, Contributor, or Champion)
• Completing secure payment processing
• Receiving email confirmation of entry details

Participation Guidelines

• All entries carry equal selection probability
• Entries apply exclusively to the designated draw specified at purchase
• Entries are non-transferable, non-refundable, and non-exchangeable following purchase (except as legally required)
• Per-person entry limitations may apply per draw

Selection Procedures

All draws employ certified random selection technology monitored by provincial gaming authorities. Draw outcomes are final and conclusive.

5. Prizes and Awards

Award Structure

Prize amounts and categories are announced before each draw period and subject to modification. All awards are distributed in Canadian Dollars (CAD).

Winner Notification

Selected participants receive notification via:

• Email to registered account address
• Telephone contact to registered number

Winners must respond within 30 days of notification. Unclaimed awards may be forfeited.

Claim Requirements

Prize claiming requires:

• Government-issued photo identification verification
• BC residency proof with address confirmation
• Required tax documentation completion
• Prize claim forms and liability release signatures

Tax Responsibilities

Winners bear responsibility for applicable prize taxation. We provide tax documentation as required by Canadian tax legislation.

6. Payment Terms

All transactions must occur in Canadian Dollars through approved payment channels. Accepted methods include:

• Credit cards (Visa, Mastercard, American Express)
• Debit cards
• Additional methods as posted on our Platform

Refund Policy

All entry sales are final. Refunds apply only when:

• Required by applicable law
• A draw is cancelled before completion
• Proven technical errors occur

7. Community Funding Allocation

A designated percentage of entry revenue supports British Columbia community programs, including:

• Affordable housing support initiatives
• Educational and youth development programs
• Healthcare improvement initiatives
• Environmental conservation projects

Specific allocation percentages are disclosed on our Platform and comply with our gaming license requirements.

8. Prohibited Activities

The following activities are strictly forbidden:

• Platform use for unlawful purposes
• Provision of false or misleading information
• Creation of multiple accounts
• Attempts to manipulate or interfere with draw operations
• Use of automated systems or bots for entry purchasing
• Resale or transfer of entries to others
• Engagement in fraudulent or deceptive practices
• Violations of applicable laws or regulations

Violations may result in account termination, entry and prize forfeiture, and legal action.

9. Mindful Participation

Loterie Romande promotes thoughtful engagement. We encourage you to:

• Establish personal spending boundaries
• Participate only within your means
• Seek assistance if participation becomes concerning

For support resources, visit our Mindful Participation page.

Self-Exclusion

You may request self-exclusion from Loterie Romande anytime by contacting support@loterieromande.com. Self-exclusion prevents account access and draw participation for a minimum period.

10. Intellectual Property

All Platform content, including text, graphics, logos, images, and software, is owned by Loterie Romande or our licensors and protected by copyright, trademark, and other intellectual property laws.

Prohibited activities include:

• Copying, modifying, or distributing our content without authorization
• Unauthorized use of our trademarks or branding
• Creating derivative works based on our Platform

11. Disclaimers and Liability Limitations

Platform Availability

While we strive for continuous availability, we cannot guarantee uninterrupted or error-free operation. Platform suspension or termination may occur for maintenance, updates, or other reasons.

Liability Limits

To the maximum extent permitted by law, Loterie Romande and its affiliates shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, revenue, or data
• Technical failures beyond our control
• Third-party service provider actions

Our total liability shall not exceed the amount you paid for entries in the relevant draw.

12. Indemnification

You agree to indemnify and hold harmless Loterie Romande, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Your violation of applicable laws
• Your misuse of the Platform
• Any fraudulent or illegal activities

13. Terms Modifications

We reserve the right to modify these Terms at any time. Changes become effective upon posting to our Platform with an updated "Last Modified" date. Material changes will be communicated via email.

Your continued Platform use after changes become effective constitutes acceptance of the modified Terms.

14. Account Termination

We may suspend or terminate your account at any time if:

• You violate these Terms
• Your account is used for fraudulent purposes
• You no longer meet eligibility requirements
• Required by law or regulatory authorities

You may close your account anytime by contacting support@loterieromande.com.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of British Columbia and Canada. Disputes shall be resolved through:

1. Good faith negotiation between parties
2. Mediation, if negotiation fails
3. Binding arbitration in British Columbia (excluding class actions)

You agree to the exclusive jurisdiction of courts in British Columbia for matters not resolved through arbitration.

16. Regulatory Compliance

Loterie Romande operates under:

• BC Gaming License #147295
• Active from December 9, 2025 through May 28, 2026
• Subject to oversight by provincial gaming authorities

All operations comply with applicable gaming regulations, consumer protection laws, and community gaming requirements.

17. Contact Information

For questions or concerns regarding these Terms: