Privacy Notice

1. Introduction

Loterie Romande ("we," "us," or "our") places the highest priority on safeguarding your personal information. This notice describes our methods for gathering, utilizing, sharing, and protecting data when you interact with our community draw platform operating under BC Gaming License #147295.

Using or accessing our services signifies your acceptance of these privacy practices.

2. Information Categories We Collect

Participant Data

When creating an account, we gather:

• Full legal name (first and last)
• Email address for communication
• Telephone contact number
• Date of birth (age verification)
• Province of residence
• Payment details (processed securely via third-party services)

Automatically Collected Technical Data

Our platform automatically captures certain technical information:

• IP (Internet Protocol) address
• Browser type and version information
• Device specifications and operating system
• Navigation patterns and session length
• Referral source websites

3. How We Utilize Your Information

Your personal data serves these operational purposes:

• Entry Management: Administering your draw participation and operational procedures
• Winner Contact: Reaching selected participants and arranging prize delivery
• Account Maintenance: Creating and managing your participant profile
• Communications: Sending draw announcements, result notifications, and essential updates
• Regulatory Compliance: Meeting BC gaming regulatory standards and license obligations
• Age Confirmation: Verifying all participants meet the 19+ requirement
• Security Measures: Detecting and preventing unauthorized or fraudulent activities
• Service Enhancement: Analyzing usage patterns to improve our offerings

4. Information Sharing and Disclosure

We maintain strict boundaries on personal information sharing. Your data is never sold, traded, or rented to external parties. Limited sharing occurs only in these circumstances:

Regulatory Authorities

Provincial gaming regulators and governmental entities may receive information as required by law or licensing obligations.

Trusted Service Partners

Third-party providers assisting with platform operations may access data for:

• Payment transaction processing
• Email delivery services
• Hosting infrastructure
• Usage analytics

These partners operate under contractual commitments to protect your information and utilize it solely for designated purposes.

Legal Requirements

Information disclosure may occur when required by court order, legal mandate, or governmental directive, or when necessary to protect our legal rights, your wellbeing, or public safety.

5. Data Security Measures

We implement comprehensive technical and organizational safeguards protecting your personal data from unauthorized access, alteration, disclosure, or destruction:

• SSL/TLS encryption for data transmission
• Secure cryptographic password storage
• Regular security audits and vulnerability testing
• Restricted access controls and authentication protocols
• Secure backup procedures

While we deploy robust security measures, no internet transmission or electronic storage method provides absolute protection. We cannot guarantee complete security despite our diligent efforts.

6. Data Retention Periods

We retain your personal information for durations necessary to:

• Provide ongoing services
• Fulfill legal requirements and regulatory mandates
• Resolve disputes and enforce agreements
• Maintain records per BC gaming requirements (typically 7 years)

Following the retention period, we securely delete or anonymize your personal data.

7. Your Privacy Rights

Applicable privacy legislation grants you these rights:

• Access: Request copies of personal data we maintain
• Correction: Request updates to inaccurate or incomplete information
• Deletion: Request removal (subject to legal retention obligations)
• Objection: Challenge certain data processing activities
• Portability: Obtain your information in transferable format
• Consent Withdrawal: Revoke previously granted permissions

To exercise these rights, contact us at privacy@loterieromande.com.

8. Cookie Technologies

Our platform uses cookies and similar technologies to enhance your experience. Comprehensive information appears in our Cookie Details page.

9. Protection of Minors

Loterie Romande exclusively serves individuals meeting British Columbia's legal age (19 years). We do not knowingly gather information from persons under 19. Upon discovering underage data collection, we promptly remove such information.

10. Notice Updates

We may revise this Privacy Notice periodically to reflect operational changes or legal updates. Material modifications will be communicated through:

• Publishing the revised notice on our platform
• Updating the "Last Modified" date
• Email notification for substantial changes

Continued service usage following revisions constitutes acceptance of updated practices.

11. Contact Details

For questions, concerns, or requests regarding this Privacy Notice or our privacy practices:

12. Regulatory Framework

Loterie Romande operates under BC Gaming License #147295, issued by the Government of British Columbia. Our privacy practices align with:

• British Columbia's Personal Information Protection Act (PIPA)
• Canadian federal privacy legislation
• Provincial gaming regulations and licensing requirements